Answers, Plainly Stated

Straight answers about how Jordan & Sons Home Repair Services works, what we charge, and where we work, before you ever pick up the phone.

  • What does Jordan & Sons Home Repair Services actually do?

    Jordan & Sons is a family-owned, veteran-owned residential repair and renovation company serving Cleveland, OH and surrounding Northern Ohio communities. We handle everything from small handyman fixes to kitchen, bathroom, wall, flooring, garage, window, door, and fixture upgrades — one reliable crew instead of a rotating cast of specialists.

  • How is Jordan & Sons different from hiring a one-off contractor or vendor?

    Rather than bidding out a single job and disappearing, we build ongoing relationships with homeowners so we understand their home and can catch small issues before they become bigger repairs. With 25 years of industry experience and a family-owned, veteran-owned approach, we treat every home like it's one we'll be asked back to.

  • What areas does Jordan & Sons serve?

    We serve Cleveland, Independence, Parma, Parma Heights, Brecksville, Brooklyn, Seven Hills, Brook Park, Broadview Heights, Middleburg Heights, and the broader Northeast Ohio region. If you're not sure whether your address is covered, call 440-870-5696 or visit our Service Area page for the full list.

  • How does pricing work?

    Every project starts with a free, no-obligation in-home estimate, so you know the scope and cost before committing to anything. Pricing depends on the specific job — size, materials, and condition of the space all factor in — and we walk through those details with you during the estimate rather than quoting blind over the phone.

  • How long will my project take once work begins?

    Project timelines vary by scope — a simple repair might be done in a single visit, while a kitchen or bathroom upgrade could take a few days. This is separate from response time (how quickly we show up or reply); during your free estimate we'll give you a realistic timeline specific to your job.

  • How fast do you respond to calls or requests for an estimate?

    We aim to respond promptly to every call and contact form submission during business hours, Monday through Saturday, 9 AM to 5 PM. Call 440-870-5696 directly for the quickest response, or use our contact form and we'll follow up as soon as we can.

  • Who is Jordan & Sons the right fit for?

    We're best suited for homeowners who want a dependable, local team for everyday repairs and mid-size upgrades — not a big-box general contractor for ground-up construction. If your kitchen needs a refresh, your bathroom has a leak, or your honey-do list keeps growing, that's exactly the work we do.

  • Is Jordan & Sons licensed and insured?

    Yes — we're fully insured and bonded, which protects your home and your household throughout every project. Specific license numbers weren't included in our current documentation, so we encourage you to ask directly when you call; we're happy to share what we have.

  • What proof can I look at before hiring Jordan & Sons?

    Visit our Testimonials page for client feedback and our Google reviews, and check individual service pages for before-and-after project photos where available. We're upfront that some of these assets are still being added — anything not yet available is clearly marked rather than faked.

  • How do I get started with Jordan & Sons?

    Call 440-870-5696 or fill out the contact form on our Contact page to schedule your free estimate. We'll talk through your project, set a convenient time to take a look in person, and give you a clear picture of scope and cost with no pressure to commit.

Still Have Questions? Let's Talk.

Reach out for a free, no-pressure estimate — we'll answer whatever's still on your mind and give you a clear picture of the work ahead.